← All workCaribbean restaurant & catering · Woodbridge, VA
Island Pot Kitchen
Catering inquiries were dying in a full voicemail box. Now every one gets answered instantly.
System 04 · AI Receptionist
The business
A Caribbean kitchen with a growing catering side that had become more profitable than the counter — and harder to manage.
The gap we found
Catering calls came in during the lunch rush, went to voicemail, and were returned hours later. Head count, date, menu and budget had to be collected from scratch on every callback.
The system we built
AI answering built for catering intake
Every call is answered immediately, collecting date, head count, menu preferences, dietary needs, delivery or setup, and budget range.
Quotes that go out same-day
Qualified inquiries arrive complete, so a proposal goes back before the prospect calls anyone else.
Counter questions handled automatically
Hours, menu, spice levels and delivery radius no longer interrupt the kitchen.
What changed
- Catering inquiries are never missed during service
- Quote turnaround measured in hours, not days
- Kitchen interruptions drop sharply